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Level 2 Award in Hotel Management

Hotel Management is a study of people who want to be part of the Hotel industry. In this course, the meaning and definition of Hotel management will be discussed. You will learn the procedures of Hotel management and how you should follow these steps. Then you will learn its history and how it was developed through time. You will also learn the scopes of Hotel, classification of Hotel organizations, and most especially the influence which affects the industry.

Introduction to Hotel                   

  • Characteristics of the Hotel Industry                       
  • Relationship Between the Hotel Industry and Tourism                    
  • Types of Accommodation                           
  • Types of Hotel Guests                   

Hotel Management

  • Introduction to Hotel Management                        
  • Influences Which Affect the Industry                      
  • The Development of the Hotel Industry                 
  • Hotel Brands                    
  • Accommodation
  • Food Service                     

Successful Quality Management

  • Any professional who works at a hotel or is a member of its management
  • Individuals with an interest in Hotel and management

Level 2 Certificate in Hotel Management is a useful qualification to possess, and would be beneficial for the following careers:

  • Accommodation Officer
  • Businessmen
  • Concierge
  • Customer Service Manager
  • Hotel Manager
  • Receptionist.

You will be expected to take an online multiple-choice test at the conclusion of the course. Your exam will be automatically and quickly assessed, so you will know whether or not you passed.

Before taking your final exam, you will have the option to practice with a mock exam.