ISO 17025:2017 (Laboratory Management Systems)

• Introduction to ISO 17025:2017

  • Overview of ISO/IEC 17025:2017 standard
  • Importance and benefits of laboratory accreditation
  • Key changes from previous versions

• Management Requirements

  • Organizational structure and management system
  • Document control and record-keeping
  • Risk management in the laboratory

• Resource Requirements

  • Personnel competence and training
  • Facility and environmental conditions
  • Equipment and reference materials management

• Process Requirements

  • Sampling and handling of test/calibration items
  • Test and calibration methods and method validation
  • Measurement traceability

• Management System Documentation

  • Quality manual and procedures
  • Internal audits and management reviews
  • Continual improvement and corrective actions

• Impartiality and Confidentiality

  • Ensuring impartiality in laboratory activities
  • Managing conflicts of interest
  • Protecting client confidentiality

• Test and Calibration Methods

  • Selection of test and calibration methods
  • Method validation and verification
  • Estimation of measurement uncertainty

• Laboratory Operations

  • Handling of test and calibration items
  • Control of data and information management
  • Reporting of results and certificates

• Internal Audits and Management Reviews

  • Planning and conducting internal audits
  • Reporting audit findings and taking corrective actions
  • Management review process

• Handling Nonconformities

  • Identifying and documenting nonconformities
  • Root cause analysis and corrective actions
  • Preventive actions and continual improvement

This course is suitable for:

• Laboratory managers and supervisors
• Quality managers and quality assurance personnel
• Technical staff involved in testing and calibration
• Internal auditors and consultants
• Personnel responsible for implementing and maintaining a laboratory QMS
• Individuals preparing for ISO/IEC 17025:2017 accreditation

Upon completion of the ISO 17025:2017 training course, learners will be able to:

• Understand the requirements of ISO/IEC 17025:2017 and their implications for laboratory operations.
• Develop and implement a quality management system (QMS) in accordance with the standard.
• Ensure the competence, impartiality, and consistent operation of their laboratory.
• Manage laboratory resources, including personnel, facilities, and equipment.
• Validate and verify test and calibration methods to ensure accuracy and reliability.
• Conduct internal audits and management reviews to maintain compliance and drive improvement.
• Handle nonconformities effectively and implement corrective and preventive actions.
• Maintain measurement traceability and estimate measurement uncertainty.
• Protect client confidentiality and manage conflicts of interest.

Comprehensive assessment is made up of 50 multiple-choice questions, 2 short essay questions and 10 true or false questions.
Assessment duration: 2 Hours
Participants who complete this course will receive a Certificate of Attendance from our training organizations/ATP and 3 hours of environmental management continuing education credits which are recognized in the actuarial, health and safety, banking, insurance, security fields and others