The Level 2 Award in Document Controller is a foundational qualification designed to equip individuals with essential skills and knowledge in managing documentation in a structured and secure manner. The course covers standard practices in document control, emphasizing accuracy, confidentiality, and compliance with industry-specific requirements.
Ideal for beginners or those currently working in administrative or support roles, this qualification builds a strong base for effective document handling within organizations across various sectors, including construction, engineering, healthcare, legal, oil and gas, and more.
Introduction to Document Control
Role and importance of a Document Controller
Types of documents and document lifecycle
Document Management Systems (DMS)
Overview of digital and manual systems
Commonly used DMS tools (e.g., Aconex, SharePoint, EDMS)
Document Numbering and Coding
Naming conventions
Revision and version control
Document Control Procedures
Receiving, registering, distributing, and archiving documents
Retention and disposal policies
Compliance and Standards
ISO 9001:2015 Documented Information
Industry-specific documentation standards
Confidentiality and Data Protection
GDPR basics
Access control and security of sensitive documents
Communication and Coordination
Working with project teams and stakeholders
Tracking and reporting document status
Quality Control in Documentation
Auditing and accuracy checks
Error prevention and corrective actions
This course is designed for:
Aspiring Document Controllers
Administrative staff transitioning to document control roles
Site and office coordinators in construction, engineering, oil & gas, etc.
Junior project support officers or project administrators
Anyone seeking a career in document control with no prior formal training
Gain a recognized Level 2 qualification in document control
Build foundational skills in document management systems
Improve organization, accuracy, and compliance in document handling
Learn industry best practices aligned with ISO standards
Increase employability in admin, project, or quality assurance roles
Serve as a stepping stone to higher qualifications or certifications (e.g., Level 3, EDMS certifications)
Assessment typically includes:
Mode: Online or paper-based (depending on training provider)
Format:
Multiple Choice Questions (MCQs) – 70%
Short Structured Questions – 30%
Pass Mark: Usually 60%
Duration: 1 – 1.5 hours
Practical Task or Portfolio (optional): Some providers may include a scenario-based task to assess real-world application
OSHAS offers different qualifications of safety, health and lowering incident rates for workers.