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Level 2 Award in Document Controller

The Level 2 Award in Document Controller is a foundational qualification designed to equip individuals with essential skills and knowledge in managing documentation in a structured and secure manner. The course covers standard practices in document control, emphasizing accuracy, confidentiality, and compliance with industry-specific requirements.

Ideal for beginners or those currently working in administrative or support roles, this qualification builds a strong base for effective document handling within organizations across various sectors, including construction, engineering, healthcare, legal, oil and gas, and more.

 

  1. Introduction to Document Control

    • Role and importance of a Document Controller

    • Types of documents and document lifecycle

  2. Document Management Systems (DMS)

    • Overview of digital and manual systems

    • Commonly used DMS tools (e.g., Aconex, SharePoint, EDMS)

  3. Document Numbering and Coding

    • Naming conventions

    • Revision and version control

  4. Document Control Procedures

    • Receiving, registering, distributing, and archiving documents

    • Retention and disposal policies

  5. Compliance and Standards

    • ISO 9001:2015 Documented Information

    • Industry-specific documentation standards

  6. Confidentiality and Data Protection

    • GDPR basics

    • Access control and security of sensitive documents

  7. Communication and Coordination

    • Working with project teams and stakeholders

    • Tracking and reporting document status

  8. Quality Control in Documentation

    • Auditing and accuracy checks

    • Error prevention and corrective actions

This course is designed for:

  • Aspiring Document Controllers

  • Administrative staff transitioning to document control roles

  • Site and office coordinators in construction, engineering, oil & gas, etc.

  • Junior project support officers or project administrators

  • Anyone seeking a career in document control with no prior formal training

  • Gain a recognized Level 2 qualification in document control

  • Build foundational skills in document management systems

  • Improve organization, accuracy, and compliance in document handling

  • Learn industry best practices aligned with ISO standards

  • Increase employability in admin, project, or quality assurance roles

  • Serve as a stepping stone to higher qualifications or certifications (e.g., Level 3, EDMS certifications)

Assessment typically includes:

  • Mode: Online or paper-based (depending on training provider)

  • Format:

    • Multiple Choice Questions (MCQs) – 70%

    • Short Structured Questions – 30%

  • Pass Mark: Usually 60%

  • Duration: 1 – 1.5 hours

  • Practical Task or Portfolio (optional): Some providers may include a scenario-based task to assess real-world application